Frequently Asked Questions
Your guide to the world's best streetwear, music, and sports culture.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 2-5 business days via standard shipping. International shipping times vary by destination, generally taking 5-15 business days depending on the selected carrier and customs processing.
What is your return policy for streetwear and footwear?
We offer a 30-day return policy for most items, provided they are in original, unworn condition with all tags attached. Please note that for hygiene reasons, certain items like earrings, headwear, and underwear cannot be returned unless faulty.
Are the products sold on Culture Kings authentic?
100% yes. We are an authorized retailer for every brand we carry, including Nike, Jordan, Adidas, and Carré. All products are guaranteed authentic and sourced directly from the manufacturers.
Can I track my order once it has been placed?
Yes, once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible buy-now-pay-later options including Afterpay, Klarna, and Zip Pay.
How do I know what size to buy?
Each product page features a detailed size guide specific to that brand. Since streetwear fits can vary from oversized to slim, we recommend checking the individual measurements or contacting our support team for fit advice.